Question 1

What does Package Alert do?

Accepted Answer

Package Alert monitors Linux security advisories and CVEs across major distributions. It provides the ability to deliver real-time alerts, RSS feeds, rich search, and APIs so teams can track vulnerabilities and fixes quickly.

Question 2

Which Linux distributions are supported?

Accepted Answer

We track Red Hat Enterprise Linux 10 / 9 / 8 / 7 Extended Lifecycle Support, AlmaLinux 10 / 9 / 8, Rocky Linux 10 / 9 / 8, Oracle Linux 10 / 9 / 8, SUSE Linux Enterprise 16 / 15 SP7 / 15 SP6 / 15 SP5 / 12 SP5, Debian 13 / 12 / 11, Ubuntu 26.04 LTS / 25.10 / 25.04 / 24.04 LTS / 22.04 LTS.

Question 3

How fast are alerts delivered?

Accepted Answer

Collection pipelines run continuously and push alerts within minutes of vendor publication. Templates are validated per channel to reduce delivery errors, and retries are built in for resilience.

Question 4

Which alert channels are available?

Accepted Answer

Email, Slack, Microsoft Teams, Discord, Mattermost, Matrix, Telegram, PagerDuty, and generic webhooks. Each channel supports customizable templates with 20+ variables and previews.

Question 5

Do you provide an API?

Accepted Answer

Yes. The REST API exposes advisories, CVEs, trends, and alert management. Premium customers have the ability to generate API keys with generous rate limits, and interactive swagger at /developer.

Question 6

Can I use RSS feeds?

Accepted Answer

Yes. Public feeds are available, and premium customers get personalized feeds without delay. Feeds can be filtered to focus on the distributions that matter to you.

Question 7

How do I get started?

Accepted Answer

Create an account, choose your distributions, set up alerts, and explore the search UI. You can also start with RSS feeds.

Question 8

How is data sourced and validated?

Accepted Answer

We ingest official vendor advisories and CVE data, normalize fields, and keep consistent IDs and publish dates. Health checks and monitoring catch feed issues, and retries keep pipelines reliable.

Question 9

What are the pricing options?

Accepted Answer

A free tier covers basic search and limited alerts. Premium adds higher alert limits across all channels, priority alert routing, personalized RSS, and full API access with rate limits tuned for production use.

Question 10

Do you offer trials?

Accepted Answer

We don’t offer time-limited trials, but you can start on the free tier and upgrade anytime.

Question 11

Can I change billing periods?

Accepted Answer

Yes. Switch between monthly and annual inside billing; changes apply to the next cycle.

Question 12

Which payments are supported?

Accepted Answer

We process credit card payments via Stripe. All prices are localized based on your selected currency.

Question 13

Where do I manage my subscription?

Accepted Answer

Head to Settings → Billing after you upgrade. You can update payment methods or cancel anytime.

Frequently Asked Questions

What does Package Alert do?

Which Linux distributions are supported?

How fast are alerts delivered?

Which alert channels are available?

Do you provide an API?

Can I use RSS feeds?

How do I get started?

How is data sourced and validated?

What are the pricing options?

Do you offer trials?

Can I change billing periods?

Which payments are supported?

Where do I manage my subscription?

Still need help?

Frequently Asked Questions

What does Package Alert do?

Which Linux distributions are supported?

How fast are alerts delivered?

Which alert channels are available?

Do you provide an API?

Can I use RSS feeds?

How do I get started?

How is data sourced and validated?

What are the pricing options?

Do you offer trials?

Can I change billing periods?

Which payments are supported?

Where do I manage my subscription?

Still need help?